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Regulated communications

Regulated communications that hold up under scrutiny.

From trader voice and recording to retention, legal hold, and cloud migration, greenstar technology helps teams build communications systems with operating evidence.

Illustrative networked telephone and communication lines; not a client installation
Illustrative networked telephone and communication lines; not a client installation

Records-ready communications

Voice, recording, retention, legal hold, and migration work are treated as one operational conversation.

The delivery approach accounts for users, archives, controls, cutovers, support teams, and the evidence required after change.

What the work includes

Voice, records, and cutover treated as one system.

01

Design for records

Clarify the capture, metadata, retention, and retrieval decisions that make communications defensible.

02

Plan the transition

Build a cutover path with vendor coordination, user communication, operational checks, and a recovery posture.

03

Finish with evidence

Validate the operating path and handover material before the project is called complete.

Operating model

From recording risk to a defensible archive.

01 · Assess records and risk
02 · Shape the target operating model
03 · Coordinate change and cutover
04 · Verify retention and handover

Communications scope

Treat the call, record, control, and cutover as one system.

Communications change becomes risky when voice, recording, retention, users, archives, and operating support are managed as separate projects.

01

Voice and recording architecture

Trader voice, telephony, recording, SIP, call flows, capture boundaries, and support requirements.

02

Retention and legal hold

Retention logic, metadata alignment, retrieval, legal hold workflows, archive review, and stewardship.

03

Migration governance

Vendor coordination, user communication, cutover waves, recovery posture, and operational acceptance.

04

Automated call testing

Repeatable test evidence for voice paths, SIP migrations, recording behavior, and readiness decisions.

Read the service overview →

Move the work forward

Bring the communications change that has to hold up under audit.

Tell us what the recording, retention, or migration change has to prove. We will map the path from current state to a defensible, operable system.

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