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Legal Hold & Records Retention for Cloud Voice Archives

By greenstar technology

September 8, 2021

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(800k) Data Stewardship: Legal and Compliance Systems Integrations to SaaS Voice Archival Solution to identify records for legal hold and the application of record retention policies. Alignment of Regulatory Requirements and Records Retention Requirements to the metadata of over 12 historic voice recordings solutions to identify the data that can be removed. The project output will reduce costs in data storage and improve the accuracy of data retained.

greenstar technology delivered a data stewardship and compliance integration initiative to strengthen legal hold and records retention capabilities for a cloud-based archive of business and voice communications. The work connected legal and compliance systems to the archival environment so regulated records could be identified, preserved, and managed under defined retention policies.

The result was a more defensible compliance posture for a highly regulated communications environment. By aligning archival controls, legal hold processes, and policy-driven retention, greenstar technology helped establish the governance layer required for long-term cloud archive oversight, auditability, and risk reduction

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